Frequently Asked Questions
Can I use Boxbee crates if I want to hire a moving company? What are the crate dimensions? What Boxbee crates, boxes and moving supplies does Boxbee offer? What do the Boxbee crates, boxes, and moving supplies cost? Is there a weight limit for boxes and crates? What if I want to add more crates to my order after the first delivery?
How can I confirm my drop off and pickup times? What if my drop off or pick up address has stairs? Can you pick up the crates early if I’m done before my rental is up? Can my child/roommate/friend sign for my delivery? What if I don’t show up for a drop off or pickup? How should I prepare for my pick up? Can I access or drop off my items at your facility? What should I expect during my initial pick up? Do I need to be home for the drop off and pick up of the Boxbee crates? When can I get a pickup or delivery?